Privacy Policy

Nest

Delete your Nest account

How to delete your Nest account and the data that goes with it.

In the app (fastest)

  1. Open Nest and sign in.
  2. Go to Settings → Your data.
  3. Under “Danger zone”, tap “Delete my nest…” and confirm with “Yes, delete everything”.

Your account is deleted right away. If you signed in with Google or X, deleting your Nest account does not affect that account.

Can’t sign in?

Contact Nest Support through Settings → Help & feedback in the app, from the email address on your account, and ask us to delete it. We’ll confirm before we delete, and we’ll do it within 30 days.

What gets deleted

  • Your profile, photos, mini me and sonas, banner, interests, nestling and settings.
  • Your messages and the media you sent, likes, matches, group posts and replies, RSVPs and blocks.
  • Your sign-in details and any saved push notification subscriptions.

What we may keep

  • Records of reports and moderation decisions, and evidence attached to a report, for as long as needed to keep people safe and to meet legal obligations.
  • Subscription and payment records held by Google Play, which are governed by Google’s own policies.
  • Rate-limit counters and similar short-lived security records, which expire on their own within about a day.

The full list and how long we keep each item is in our Privacy Policy.